Best tech support evar!
One of my co-workers was having problems connecting to the VPN at work and fired me an e-mail:
Looks like my IP address at home changed. Would that irritate the SonicWall? My new IP is XXX.XXX.XXX.XXX, can you feed that to the SonicWall? I’ll sacrifice a chicken or two over here, maybe together we can get it to work.
I updated his IP address on the firewall and got the best response evar:
OMG it works now!!!11
kthxbye
Ha. I love my co-workers.